This Privacy Policy governs the manner in which Natural Remedy Books collects, uses, maintains, and discloses information collected from users (referred to as “you” or “users”) of our website. This Privacy Policy applies to the website (www.naturalremedybooks.com) and all products and services offered by Natural Remedy Books.
Information We Collect
Personal Identification Information
We may collect personal identification information from you when you visit our website, place an order, subscribe to our newsletter, fill out a form, or contact our support center. This information may include your name, email address, phone number, and any other information you provide to us.
Non-personal Identification Information
We may collect non-personal identification information about you whenever you interact with our website. This may include the browser name, device type, operating system, and other technical information.
How We Use Collected Information
Personal Identification Information
We collect and use personal identification information for the following purposes:
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- To process and fulfill your orders.
- To improve customer service and respond to your inquiries effectively.
- To personalize your experience and provide tailored recommendations.
Please note that while we do not directly handle the payment processing, our third-party payment processor, Paystack, collects and processes personal information for payment processing purposes. Paystack may provide us with access to certain customer information, including email, first and last name, and phone number, through their dashboard for transaction management and order fulfillment.
Using Personal Information for Marketing Purposes
With your consent, we may use the personal information provided by Paystack, such as email addresses and telephone numbers, to send you updates, promotional offers, newsletters, and SMS messages about our products and services. You have the right to opt-out of receiving such communications at any time. You can manage your communication preferences by contacting us directly or following the unsubscribe instructions provided in our messages.
Non-personal Identification Information
We may collect and use non-personal identification information for the following purposes:
- To enhance our website’s functionality and improve user experience.
- To analyze trends and gather statistical information for marketing and research purposes.
Data Security Measures
We adopt appropriate data collection, storage, and processing practices, as well as security measures, to protect against unauthorized access, alteration, disclosure, or destruction of your personal information.
Sharing Your Personal Information
Third-party Service Providers
We may engage trusted third-party service providers to perform certain business functions on our behalf. These providers are obligated to handle your information confidentially and are prohibited from using it for any other purpose.
Legal Obligations and Compliance
We may disclose your personal information if required by law or in response to valid requests from government authorities, court orders, or legal processes.
Changes to this Privacy Policy
We reserve the right to update or revise this Privacy Policy at any time. Any changes will be posted on this page, and the revised date will be indicated at the bottom of this document. We encourage you to review this Privacy Policy periodically for any updates.
Contacting Us
If you have any questions or concerns regarding this Privacy Policy or our practices, please contact us at Support Center.
This Privacy Policy was last updated on 04/16/2024.